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Post by Phil Nottingham on Mar 13, 2005 10:42:29 GMT
;DAlthough my Coupe is a 3 Litre I'll post it on this one as there are more P5B's :-[My brand new laminated front screen which had to be manufactured to order has been chipped and cracked - the damage is on the curved part Autoglass cannot vacuum glue this crack up (is this true) and its very likely to spread. Its in the MOT failure area so it cannot be left. Another new screen is therfore required and given the cost of fitting the last one by a P5 specialist who did a first glass job the insurers are virtually insisting that Autoglass do this. Once they have sourced the screen they say it can be done in a day (how naive!!) and have not done one before either. I pointed out that its held bu numerous clips and if the stainless trim is bent or damaged they will not stay put. It should be easier this time as its had a new rubber and clips and the body flange was repaired for rust damage which the insurers would not pay for. Has anyone out there had the glass specialists do these screens or should I insist on the P5 specialist again even though Autoglass is a 1 mile down the road and the P5 specialist is located in the Black Country. Although I least can drive it there as the last time it was a toughened screen so the Coupe had to be trailered - the insurers would not pay for this either under the windscreen policy so it was done under the damage section on which a £100 excess applied. Glass fitting on these cars is the one job I will not tackle given the numerous poor efforts I have seen in the past by other DIY'ers and so called experts. It did not even leak either  |
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Post by dorsetflyer on Mar 13, 2005 19:57:15 GMT
Phil, why not try one of the D.I.Y kits that are available? It might do the trick at a fraction of the cost and it might put off the evil day.
I'm not sure but I think it's a resin which is put in the cracks with a syringe, the surplus when dry is polished out. There was an article in one of the Classic rags a while ago about these kits.
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Post by Smallfry on Mar 14, 2005 0:10:00 GMT
Phil
Its a double edged sword situation........
For precisely the reasons you outline is why I WOULDN'T let Autoglass touch it. Granted if they break the screen putting it in it is down to them, and even if they mess up the rubber its not the end of the world, but if they bend or dent the trim, what are they going to do about that ?
They couldn't even put the screen in my Astra properly, its still leaking even now !
I think you will find that they cannot make you have Autoglass do it, as well as having you take the car to their preferred repairer. Its your car, and you can have it repaired where you please. I would be inclined to get it done and send them the bill.
Incidentally, I think a lot of these problems are caused by the remanufactured rubbers, they are not quite right in their section or dimensions.
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Post by Phil Nottingham on Mar 14, 2005 19:27:26 GMT
:-/Thanks Smallfry - Autoglass confimed today they should have the new screen "within the week".
The rubber was replaced last time and fits perfectly (Wadhams) and none of the trims are damaged.
I have made them aware of their fragility. I also have photos to prove their condition. They obtainable secondhand and I have even seen new ones so they will just have to replace them even though it may delay matters if they damage them
I will probably let them do it as I really haven't the time to take the car and be without it (again) for weeks on end. The problem is with insurers that if you build up a claims record they will "decline" to cover you again on renewal and once one starts doing this they all follow unless you pay a surcharge. It may be my car to do what I like with but they still have the upper hand and although they paid up most of the cost last time it was a bit of a battle extracting the cash and even then they deducted £100 excess.
Its unfortunate that this has happened on this car and not my P5B which still has the toughened screen
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Post by Smallfry on Mar 14, 2005 23:17:35 GMT
Taking photos is a good idea, at least they will not be able to deny damage if it occurs.
I understand what you mean about the insurance companies having the upper hand......they always do, but I have to say I have not had any problems with them, even after a couple of expensive write offs. I have to say though, I have always stuck with mainsteam insurers over the last ten years or so, and I now always study the small print.
Your comments about getting them to pay up prompts me to ask........ Are you insured through Footman James by any chance ?
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Post by Phil Nottingham on Mar 15, 2005 20:05:10 GMT
Its actually Ecclesiastical - although the brokers authorised me to go ahead with the repairs and did not ask me to obtain a quote first.
I did so anyway and they confirmed the go-ahead so they could not go back on this. I think they have changed their procedures now though.
As all claims, pending and settled are now retained on a central database my new claim will be scrutinised closely.
As regards the other posting on the board that someone quoted £80 - I really find this hard to believe - perhaps thye make it up on the parts/consumable mark-up or the inevitable body-work repairs by hidden corrosion under the rubber?
I wish they were nearer!
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Post by Smallfry on Mar 16, 2005 23:57:45 GMT
These people do stock and sell coupe and saloon screens, and also a lot of other classics too, so one assumes they have experience of fitting P5 screens ? In view of this I can't see that they would do it for £80 either, unless, of course, they have an ace fitter who can do it twenty minutes flat  ? It makes me wonder what went on at the factory. I can't see a team on blokes taking all day to fit one windscreen.......they must have been able to do it pretty quickly, and do it well too ! Is there anyone in the club who knows ? Who maybe worked at Rover ? Did they fit the screens before the dash assembly, or after ? Anyone ? |
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Post by Deleted on Mar 17, 2005 21:28:44 GMT
P5's I have dismantled seem to indicate the screen was fitted after the dash but before most of the other trim apart from headlining.
A team of fitters with all new pieces to hand and spares for any damaged items could do this relatively quickly if used to it.
The whole trimming process inside must have taken some time as they trimmed hidden parts even and far more care was taken in the Rover days than the end of production BL days
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Post by norman priest on Apr 19, 2005 15:14:42 GMT
Phil/
I am having a new screen and rubber next week by a
company called mobile windscreens they supplied the screen and they have a man who knows how to fit them as he has done them before and he seemed to know what he was talking about, and the charge for fitting is £80 and they need the car for a day at least.
when mine is done i will post a note on the board to let you know how it went,by the way they have got windscreens for the coup'e as well
phone number is 0117 304200 they are in bristol but they have branches elsewhere although i am not sure where but I am sure if you ring they will be able to help
Norman
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Post by Phil Nottingham on May 19, 2005 16:53:24 GMT
 Just to let everyone know Autoglass successfully souced a new laminated front screen in a week and fitted it in less than two hours at their workshop which was just down the road.  They did manage to damage a screen trim but this was replaced by a secondhand one from one of the P5 spares specialists the addresses of which I gave them . They have done 3 of them before locally and although the old one had only been in just over 2 years with new clips and rubbers I can definitely recommend them and would use them again if the worse happened  The service and coiurtesy was exellent The insurance company settled direct with them as well
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Post by adrian50 on May 20, 2005 8:24:45 GMT
Nice to know you had a good result Phil.
Best wishes to you and Diane,
hope to see you both soon.
Adrian
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Just to let everyone know Autoglass successfully souced a new laminated front screen in a week and fitted it in less than two hours at their workshop which was just down the road. 
